Ongoing Training

Our commitment to your Franchise success is continuous. We’ve invested in support systems and full-time coaching, dedicated to helping you grow your business.

With over 20 years of experience in window cleaning, customer support and marketing, we’ve created a training and support system of proven success. We can onboard your business in as few as 5-steps. This process includes physical training, online training, equipment manuals, handling procedures, marketing and branding launches. You’ll meet all the members of our back-office support team, our coaches and finally our CEO.

Once your business has been launched, our coaches are helping you to grow your client base and checking in to make sure you have all the tools you need to achieve your targets. We take great pride in supporting our network of Franchise Owners and have full commitment to their success.

Prime Territories Available Now 

Elite is poised to grow rapidly, but as of today we have prime locations throughout Canada available for development. There are growth opportunities for both single and multi-unit operators.

 

CLEANER. SAFER. BETTER.

We use cutting edge technology to deliver our services, removing the need for ladders, buckets, and harsh chemicals with state of the art 3 stage filtration system, ultra-light water fed carbon fibre poles, and Elite Job Pods, which are all the tools a technician needs (for a day of servicing) on four wheels. We can provide services more efficiently, which means more revenue and better margins for our owners. By removing the need for ladders, we also provide a better and safer experience for our technicians.

Our commitment to your Franchise success is continuous. We’ve invested in support systems and full-time coaching, dedicated to helping Franchise Owners grow their business.

With over 20 years of experience in window cleaning, customer support and marketing, we’ve created a training and support system of proven success.  This process includes physical training, online training, equipment manuals, handling procedures, marketing, and branding launches. You’ll meet all the members of our back-office support team, our coaches and finally our CEO.

Once your business has been launched, our coaches help you to grow your client base and checking in to make sure you have all the tools you need to achieve your targets. We take great pride in supporting our network of Franchise Owners and have full commitment to their success.

5 Step Training Process

During this step, you will get a framework for a successful business launch, with weekly checklists to complete. We also provide check-in calls multiple times a week to ensure steady progress is being made.

Step 1

  • Legal Business Setup
  • Business Banking Setup
  • Vehicle Wrap Specifications
  • Order Equipment, Supplies
  • Marketing Launch Materials

Step 2

  • Training at our HQ (Kingston, Ontario)
  • Meet our Support Systems
  • Recruiting

Step 3

  • Promote Marketing Material in your Territory
  • Hiring
  • Initial Friends & Family Cleaning

Step 4

  • Our Trainer Visits your Business for 2 Days
  • Assistance on Jobs, Sales & Marketing
  • Training your Employees
  • Execute on your Success Plan

Step 5

  • First Week of Operations
  • Finalize any System Customizations

Back Office Support System “BOSS”

The other end of our system is a support network called the back-office support system, or “BOSS”, which is a corporate-run facility based out of our head office. It handles all incoming calls: quotes, sales, scheduling and processing payments. We have dedicated residential and commercial call centre agents to answer specific client questions.

 

The BOSS also provides Marketing Support in the forms of:

  • National Website Management
  • National Social Media Account Management
  • Ad Creation
  • Digital Advertising
  • Online Reviews
  • Content Creation

Marketing Tactics at Work for You

Our marketing team has spent hundreds of thousands of dollars across a variety of platforms:

 

  • Digital Marketing Efforts including Google AdWords, Google Local Service
  • Social Media Marketing (Facebook/Instagram)
  • Google Listing Management/Bing
  • Home Shows
  • Print Materials including Lawn Signs and Doorhangers
  • Radio
  • Newspapers/Magazines
  • Local Newsletters
  • HOAs
  • Chambers of Commerce
  • Local Charity Events

As you can see from the list above, we are here to advise on a wide variety of marketing expenses.

Scheduling & Customer Management Software (CRM) 

Book jobs with your phone from anywhere. Access our platform by tablet or computer for higher power functionality such as creating/editing custom reports and exporting specific client lists for marketing purposes.

Online Training and Manuals

Our online training platform allows you to train new technicians using tried and true methods. We have combinations of written and video content, with a strong focus on video. Our training modules have an emphasis on building long-term skills that will translate across an entire career, not just specific to a single job or task.

Commercial Pricing Assistance

We have staff that are able to walk you through the process of pricing large commercial contracts. This includes understanding labour, time, and the scope of work. Most importantly, we’ll teach you how to build long-term relationships with commercial clients that earn you substantial paydays.